CHC33015 - Certificate III in Individual Support (Ageing and Disability)

The Certificate III in Individual Support (Ageing, Disability) will train you for a job in the aged care and the disability sector. Combining theory and practical, this course will teach you how to provide physical, social and emotional support to the elderly and people with disability both in home care and residential settings.

CHC 33015 - Certificate III in Individual Support (Ageing & Disability)

This course combines two distinct vocational outcomes - Disability and Aged Care. In this program, you will become qualified in both, so there is no need for you to choose which sector you prefer at this stage. You will learn how to provide physical, social and emotional support to the elderly and people with disability. The course will equip you with the necessary skills and knowledge in both areas thus opening up more employment options once you have completed your training.

The Disability stream is designed to help you gain the skills needed to support people with a disability to live independently, promote choice and control, and enable opportunities to increase independence and skill development. In this stream, you will learn how to read and follow individual plans, meet legislative frameworks, work safely and become equipped to work within the disability sector. You will also learn about skill development, community inclusion and current practices and frameworks that influence disability work.

In the Aged Care stream, you will learn how to provide person-centred support to people who require support due to ageing. You will learn how to follow safe work practices, including infection control and how to support independence and wellbeing, as well as how to support people experiencing dementia, and best practice approaches and models that influence aged care work.

The course includes 140 hours of work placement, comprising of working in a residential aged care facility, shadowing a disability support worker and extensive training in a simulated workplace environment at KLC.

On successful completion of your course, you will have the skills needed to undertake a range of entry-level roles in either the Aged Care or Disability sectors. You may also like to consider undertaking further training at TAFE with a related qualification such as CHC42015 – Certificate IV in Community Service, CHC52015 – Diploma Community Services, or HLT54115 – Diploma of Nursing or CHC43415 Certificate IV in Leisure and Health.

Government subsidised places are available to eligible applicants through the Skills First and Job Trainer Schemes.

Face-to-face and flexible learning delivery modes are available.

Course Structure

Keysborough Learning Centre offers students the opportunity to complete 2 additional units of competency (CHCDIS007 - Facilitate the empowerment of people with disability and HLTINF001 - Comply with infection prevention and control policies and procedures) so that students can obtain the Ageing specialisation and the Disability specialisation.

These units are offered to students at no additional cost.

Students opting to complete this course will complete 15 units of competency (including 7 core and 8 electives)

Core Units

HLTWHS002 Follow safe work practices for direct client care

HLTAAP001 Recognise healthy body systems in a health care context

CHCDIV001 Work with diverse people

CHCLEG001 Work legally and ethically

CHCCOM005 Communicate and work in health or community services

CHCCCS023 Support independence and well-being

CHCCCS015 Provide Individualised Support Core

Elective Units - Ageing Specialisation

CHCAGE001 Facilitate the empowerment of older people

CHCAGE005 Provide support to people living with dementia

CHCCCS011 Meet personal support needs

Elective Units - Disability Specialisation

CHCDIS002 Follow established person-centred behaviour supports

CHCDIS001 Contribute to the ongoing skills development using a strength-based approach

CHCDIS003 Support community participation and social inclusion

CHCDIS007 Facilitate the empowerment of people with disability (Additional Elective)

HLTINF001 Comply with infection prevention and control policies and procedures (Additional Elective)

Work placement

To achieve this qualification, a student must complete a minimum of 140 hours of work placement.

Course Requirements

There are no formal pre-requisites to undertake this course, however prospective students must be:

  • Over 18 years of age

  • Prepared to undergo LLN test if needed

  • In possession of a valid Police Check

  • Prepared to get the flu and COVID 19 vaccine

Prior to enrolment to the course all students undergo a Pre-Training Review (PTR) process including an interview to ascertain student’s aspirations and the suitability of the course they wish to enrol in. An initial LLND assessment using PRIAK mapped against ACSF outcomes will decide which group the student is placed. (In some cases students’ previous academic achievement can replace the LLND assessment).

Once all applications are assessed, an Individual Training Plan (ITP) is developed for each student identifying what additional courses and programs students may undertake as part of the Supported Pathway Program. These may include additional Vocational English lessons, Digital Literacy programs and assessment support as identified. In some cases, or groups and alternative mode of delivery and assessment can be adopted as specified in the Training and Assessment Strategy for that intake, such as verbal assessment, multiple choice tests for knowledge evidence or technology assisted face-to-face delivery over Zoom when needed.

For this reason, some groups with more independent learners who have higher LLN skills may be in a position to finish their training in 7-8 months, while other groups may get additional time to complete their assessment and work placement up to a maximum of 12 months.

Work Placement

A 140 hour work placement forms a part of the program , which can be done at the end of the course in one block and divided between aged care and disability streams. Enrolled students who show adequate progress in their study will be guaranteed to have access to a work placement provided they meet the criteria below:

  • Fully complete their course with a minimum 80% attendance rate

  • Complete all the assessments related to theoretical training

  • Complete all the Supported Pathway courses agreed upon in their

  • Individual Training Plan (English for Aged care, Computer Beginner and/or Work ready programs)


  • Aged Care worker

  • Personal Care worker

  • Residential support worker

  • Private individual carer and support worker

  • Home respite care worker

  • Disability Support worker – home care

  • Residential worker-supported accommodation



  • Keysborough Learning Centre

  • KLC Practical Training Rooms

  • Off-site at agreed locations of Job Active agencies

  • Disability Services activities location

  • Work placement in varied locations in the City of Greater Dandenong

Delivery Methods

  • Face-to-face

  • Blended - classroom based learning with technology assisted learning via Zoom

  • Flexible Learning Programs with residential blocks

  • Self-directed learning

  • Tutor supported learning

  • Group based practical training

  • Supervised Work place learning


  • CHC43015 Certificate IV in Ageing Support

  • CHC43115 Certificate IV in Disability

  • CHC52015 Diploma Community Services

  • HLT54115 Diploma of Nursing

  • CHC43415 Certificate IV in Leisure and Health


  • Knowledge Questions, short Q&A or Multiple Choice Questions, True or False Tests

  • Written Assignment or verbal discussion/presentation of Case studies

  • Skills demonstration in simulated work place environment (Practical

  • Training/Assessment)

  • Workplace Assessment

  • Log Book/Reflective practices

Course Duration

7 - 12 months


Full Fee Paying: $5,520

Government Subsidised for eligible students (Skills First): $294 Concession: $106.80

Eligible Job Trainer students: $106.80

Manuals (15) at $16 each

Phone: (03) 9798 7005 for more information or to apply for this course